The City of York's Customer Response Form

If you are looking for assistance, have a question that needs answered or would like to register a complaint, The City of York wants to point you in the right direction. All city inquiries can be made by clicking below and filling out our brand new and easy to use City of York Customer Response Form.

Customer Response Form

The City of York Resources

FAQs on Wastewater System

The City of York is facing an unsustainable financial situation, which will require significant tax and fee increases and painful cuts to essential services to balance the budget and pay the City’s bills. To save the City from this “doomsday” budget scenario, Mayor Michael Helfrich has proposed selling the City’s most valuable financial asset.

View FAQs

York City Police Department Use of Force Policy

The York City Police Department, Mayor Helfrich, and members of York City Council are committed to transparency regarding the York City Police Department's Use of Force Policy. As conversations continue related to policing both locally and across the United States, our Use of Force Policy is now available for easy public review.

View Policy

COVID-19 in York City

The City of York and The Bureau of Health is committed to keeping it's citizens as informed as possible about COVID-19. Please visit the Bureau of Health’s COVID-19 page for the most recent information available. The Bureau of Health will be providing daily updates and valuable resources regarding COVID-19.

Updates & Resources

The City of York Directory

Please use the following directory to contact city officials. These individuals will forward your request to the appropriate City of York employee and you will receive a response within 36 hours. For all emergencies, please call 911.

City of York General Inquiries

Philip Given, Chief of Staff

pgiven@yorkcity.org

Mayor's Office

Ricardo Quintero

mayorsoffice@yorkcity.org

Business Administration

Thomas Ray

tray@yorkcity.org

Office of the Treasurer

Tax Collection and Bill Payment Issues

Joe Jefcoat

jjefcoat@yorkcity.org

Parking Bureau

Kittrell Barnes

parking@yorkcity.org

Bureau of Permits, Planning, Zoning

Property Maintenance Issues

Steve Buffington

sbuffington@yorkcity.org

View Online Permit Applications

Office of Human Resources

Amy Shewell

ashewell@yorkcity.org

Police Department

For Emergencies, Call 911

For Non Emergencies, Call 717-846-1234

Department of Fire / Rescue Services

Chief Chad Deardorff

717-779-9585

cdeardor@yorkcity.org

Public Works

Chaz Green

cgreen@yorkcity.org

Large Item Pickup & Trash Collection

Cassie Dennis

cdennis@yorkcity.org

View Large Item Pickup Information

Highway Department

Keith Gerber

kgerber@yorkcity.org

Parks & Recreation

Tom Landis

tlandis@yorkcity.org

Zoning Officer

Nancy Griffin

ngriffin@yorkcity.org

Economic Development

Blanda Nace

bnace@yorkcity.org

Sharee McFadden

smcfadden@yorkcity.org

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