The best way to receive answers about the amnesty program is to meet with us in person at York City Hall during the month of March 2020.A voicemail box has been set up at 717-849-5223. You may also email firstname.lastname@example.org. Inquiries sent to the voicemail box and the email address will be responded to within 48 hours.
Office Location and Hours
Special office hours will be implemented on the following dates strictly for sewer and refuse payment processing to better serve members of the public that may be unable to make it to York City Hall (101 S. George Street) during normal business hours.
Office Hours 8am-5pm
March 2, 3, 4, 5, 6, 9, 10, 11, 13, 16, 17, 18, 19, 20, 23, 24, 25, 27, 30
Office Hours 5pm-8pm
March 12, 26, and 31
Office Hours 10am-2pm
Saturday, March 14
Saturday, March 28
Frequently Asked Questions
How Do I Know if I Am Eligible for The Amnesty Program?
Eligibility is determined based on your November 1, 2019 past due sewer/refuse bill. If your past due amount is greater than $250 and your application is submitted and approved during March 2020 as required, you are eligible to participate in one of the amnesty programs.
How Do I Know if I Am Eligible for The One-Time 100% Relief (Option A)?
If your combined sewer and refuse bill is $250 or greater and your household meets the federal poverty guidelines outlined below you are eligible for 100% amnesty relief. An application and specific documentation is required. If all conditions are met, your outstanding sewer/refuse balance will be reduced to zero. Customers must remain current with any sewer/refuse bill issued after November 1, 2019 to avoid the water shut off process.
- $12,490 for individuals
- $16,910 for a family of 2
- $21,330 for a family of 3
- $25,750 for a family of 4
- $30,170 for a family of 5
- $34,590 for a family of 6
- $39,010 for a family of 7
- $43,430 for a family of 8
Do I Need to Stay Current on My Bill if I Participate in An Amnesty Program?
If you are participating in Option C, the 120-month payment plan, provided that you maintain both the payment schedule and remain current on the owed sewer and refuse bill, shut off procedures will not be taken during the payment plan period.
Can I Make Sewer and Refuse Amnesty Arrangements Over the Phone?
No. Individuals wishing to take advantage of this program must come to York City Hall (101 S. George Street) in person on the posted dates to participate in the amnesty program.
What if I Have a Delinquent Sewer/Refuse Bill but Don’t Participate in The Amnesty Program?
Beginning April 1, 2020, customers who are delinquent on their bill will be subject to water service termination and other methods of collections per City of York ordinance 933.09(a).View Spanish Program View English Program