The City of York (“York”) is providing notice of data privacy event.
What Happened? We became aware that certain computer network systems were inaccessible. We promptly took steps to secure our systems and launched an investigation to determine the full nature and scope of the event. The investigation determined that an unknown actor accessed portions of our network on July 8, 2025, and accessed or acquired certain files while on the network. As a result, we undertook a thorough and time intensive review of the involved files to determine the types of information contained within and to whom the information belonged. At this time, we are finalizing our review and internal efforts to confirm address information for affected individuals to provide notice. At the conclusion of the review, we will notify those who are potentially affected by this event.
What Information Was Involved? The information identified varies by individual and may include a combination of the following: name, Social Security number, date of birth, driver’s license number, financial account information, taxpayer identification number, medical information, and/or health insurance information.
What We Are Doing. York takes the confidentiality, privacy, and security of information in its care very seriously. As part of its response, we took steps to confirm the security of our systems. As part of York’s ongoing commitment to the privacy of information in our care, we implemented additional network security measures and safeguards to further enhance our existing measures. We are also reviewing our existing policies, procedures, and processes regarding cybersecurity.
What You Can Do. As a best practice, we encourage individuals to remain vigilant against incidents of identity theft and fraud by reviewing your account statements, explanation of benefits and monitoring your free credit reports for suspicious activity and to detect errors. Suspicious activity should be promptly reported to relevant parties, including a financial institution and/or the company with which the account is maintained. Additional information and resources may be found below in the Steps You Can Take to Protect Your Personal Information section of this notice.
For More Information. We understand you may have questions that are not addressed in this notice. If you have questions, please email your question to 2025datainfo@yorkcity.org and someone will get back to you during regular business hours Monday through Friday, excluding major U.S. holidays. You may also write to us at 101 South George Street, York, PA 17401.
Steps You Can Take To Protect Your Personal Information
Monitor Your Accounts
Under U.S. law, a consumer is entitled to one free credit report annually from each of the three major credit reporting bureaus, Equifax, Experian, and TransUnion. To order a free credit report, visit www.annualcreditreport.com or call, toll-free, 1-877-322-8228. Consumers may also directly contact the three major credit reporting bureaus listed below to request a free copy of their credit report.
Consumers have the right to place an initial or extended “fraud alert” on a credit file at no cost. An initial fraud alert is a 1-year alert that is placed on a consumer’s credit file. Upon seeing a fraud alert display on a consumer’s credit file, a business is required to take steps to verify the consumer’s identity before extending new credit. If consumers are the victim of identity theft, they are entitled to an extended fraud alert, which is a fraud alert lasting seven years. Should consumers wish to place a fraud alert, please contact any of the three major credit reporting bureaus listed below.
As an alternative to a fraud alert, consumers have the right to place a “credit freeze” on a credit report, which will prohibit a credit bureau from releasing information in the credit report without the consumer’s express authorization. The credit freeze is designed to prevent credit, loans, and services from being approved in a consumer’s name without consent. However, consumers should be aware that using a credit freeze to take control over who gets access to the personal and financial information in their credit report may delay, interfere with, or prohibit the timely approval of any subsequent request or application they make regarding a new loan, credit, mortgage, or any other account involving the extension of credit. Pursuant to federal law, consumers cannot be charged to place or lift a credit freeze on their credit report. To request a credit freeze, individuals may need to provide some or all of the following information:
- Full name (including middle initial as well as Jr., Sr., II, III, etc.);
- Social Security number;
- Date of birth;
- Addresses for the prior two to five years;
- Proof of current address, such as a current utility bill or telephone bill;
- A legible photocopy of a government-issued identification card (state driver’s license or ID card, etc.); and
- A copy of either the police report, investigative report, or complaint to a law enforcement agency concerning identity theft if they are a victim of identity theft.
Should consumers wish to place a credit freeze or fraud alert, please contact the three major credit reporting bureaus listed below:
| Equifax | Experian | TransUnion |
| https://www.equifax.com/personal/credit-report-services/ | https://www.experian.com/help/ | https://www.transunion.com/data-breach-help |
| 1-888-298-0045 | 1-888-397-3742 | 1-833-799-5355 |
| Equifax Fraud Alert, P.O. Box 105069 Atlanta, GA 30348-5069 | Experian Fraud Alert, P.O. Box 9554, Allen, TX 75013 | TransUnion, P.O. Box 2000, Chester, PA 19016 |
| Equifax Credit Freeze, P.O. Box 105788 Atlanta, GA 30348-5788 | Experian Credit Freeze, P.O. Box 9554, Allen, TX 75013 | TransUnion, P.O. Box 160, Woodlyn, PA 19094 |
Additional Information
Consumers may further educate themselves regarding identity theft, fraud alerts, credit freezes, and the steps they can take to protect your personal information by contacting the consumer reporting bureaus, the Federal Trade Commission, or their state Attorney General. The Federal Trade Commission may be reached at: 600 Pennsylvania Avenue NW, Washington, D.C. 20580; www.identitytheft.gov; 1-877-ID-THEFT (1-877-438-4338); and TTY: 1-866-653-4261. The Federal Trade Commission also encourages those who discover that their information has been misused to file a complaint with them. Consumers can obtain further information on how to file such a complaint by way of the contact information listed above. Consumers have the right to file a police report if they ever experience identity theft or fraud. Please note that in order to file a report with law enforcement for identity theft, consumers will likely need to provide some proof that they have been a victim. Instances of known or suspected identity theft should also be reported to law enforcement and the relevant state Attorney General. This notice has not been delayed by law enforcement.
