9 A.M. – 3:30 P.M. “LIVE” Calls Only
Due to elevated COVID cases, most City offices remain closed to the public with staff working from home.
To schedule large item collection, please call “LIVE” Monday through Thursday 9 a.m. to 3:30 p.m. (with a break for lunch) at the temporary cell number 717-600-7055. Because calls are handled one at a time, customers may get a voice message even during these hours. This simply means that our staff is on another call. Please dial back in a couple minutes.
To report a “missed” collection related to trash, household items that are already scheduled, recycling, or yard waste, York City customers may call the temporary number during the listed hours (OR) Public Works at 717-849-2245 or email missed collection to firstname.lastname@example.org. Please include your name, phone number, address and pick up point, along with what was missed and when it was missed.
Do not leave any messages on the normal large item line or on the temporary cell phone. Those messages will not be returned.
Your continued understanding and patience is very much appreciated.